Jeff Kupernik

Supply Chain and Warehouse Coordinator

Contact Info

Phone: (877) 409-8590
Email: [email protected]

Employee Spotlight Interview

Tell us a little about yourself
I started my employment with Tru-Flow in January of 2014.
At that time, it was Paul, me and an outside sales person.
I started part time and worked into a full-time position.
It was quite invigorating to work at Tru-Flow because I felt my efforts made a difference and we had the ability
to impress our customers with a high degree of service that was beyond their expectations.
I knew I had found a unique place to work when Paul handed me the keys to the building the third day.
My duties are varied and include the following:
Purchasing stock
Shipping orders
Customer Service
Preparing orders
Invoicing customers
Inventory Control
Documenting a Quality Management System
Answering incoming calls
Providing assistance as needed to outside sales
Management of sales samples
Ordering office supplies

What is the most valuable skill that you bring to Tru-Flow?
I have 30 years of experience in the logistics industry and a scientific background in chemistry and
biology. However, I think perhaps the best skill anyone can bring to a position is a positive outlook.
Many times, a problem is not a problem its an opportunity to shine.
Problems provide chances to show what your organization can really do to support a customer.
In my experience this is what creates customer loyalty.

What is one goal that you have for 2019, professional or personal?
I have two main goals for 2019.
My professional goal is to continue to support Tru-Flow in a manner that allows us to continue our growth by
providing our customers with my best efforts to meet their needs.
My personal goal is to rebuild a used Jeep I recently purchased so I can explore isolated areas of
Colorado for better fishing locations.

What does your perfect weekend consist of?
I don’t believe I could get everything I love to do in a single weekend.
However, spending time with my family at the cabin and catching a 25-inch Brown Trout would be
pretty darn close to perfect.

What inspires you?
Tell me I can’t do something, and I’ll do my best to do it.

What are three words that you would use to describe Tru-Flow?
Inspired, Knowledgeable, Dedicated

What is the first concert you attended?
Never attended a concert in my life. I prefer the symphony of the mountains, woods and streams.

If you could be anyone from any time period who would it be and why?
“Always Be Yourself-Unless- You Can Be BATMAN Then Always Be BATMAN”

What is the favorite part about working for Tru-Flow?
Customer’s responses when we exceed their expectations after providing a solution to their needs.

Tell us something about yourself that would surprise us.
I have been a stamp collector since I was 10 years old.

What is on your bucket list?
I prefer to think of this as my to do list.
Here are a few of them.
Fish in Alaska with my sons
Fish in Canada with my sons
Travel back to Germany with my wife
Finish my Polish and Russian stamp collections

What kinds of hobbies and interests do you have outside of work?
Auto Mechanics
Stamp Collecting
Action movies
Tying Fly’s
Spending time with family
Spending time at the cabin
Spending time with friends

What was your first job, and what did it teach you?
Working for a small caulking manufacturer.
The lesson I learned was the value of education in any form.
Seminars, College, Certifications etc.
All of these provide a person with opportunities to advance and achieve both professional and personal
goals for a better life.

What is your proudest moment at Tru-Flow?
Any time a customer says “wow”  

What are five words of advice for others in your profession?
Strive to be honest, courageous and never stop learning.

What are you most proud of, day to day, having to do with your work?
Whenever I can make someone smile or laugh.

If you could teach one lesson to everyone on earth, what would it be?
In my humble experience for me the best lesson has been to “listen first” which I am still learning.